Shipping policy

Shipping Policy

All orders are shipped from Accra, Ghana. We ship worldwide and aim to get your order to you as quickly as possible.

Processing Time

Orders are processed within 2–4 business days of payment confirmation. You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location.

  • Ghana: Standard delivery (3–7 business days)
  • West Africa: Standard (7–14 days) · Express (3–7 days)
  • UK + Ireland: Standard (7–14 days) · Express (3–7 days)
  • Europe: Standard (10–18 days) · Express (5–10 days)
  • North America: Standard (10–18 days) · Express (5–10 days)
  • Southern Africa: Standard (7–14 days) · Express (3–7 days)
  • Southeast Asia: Standard (10–18 days) · Express (5–10 days)
  • Oceania: Standard (10–18 days) · Express (5–10 days)

Delivery times are estimates and may vary due to customs clearance or carrier delays outside our control.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees levied by the destination country. These charges are the responsibility of the customer. 1707 has no control over these charges and cannot predict their amount.

Order Tracking

Once your order ships, you will receive a tracking number by email where available. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at support@1707tm.store and we will do our best to resolve the issue promptly.