Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns on unworn, unwashed items in original condition within 14 days of delivery. Items must have all original tags attached and must not show signs of wear.

The following items are not eligible for return:

  • Items purchased on sale or at a discounted price
  • Gift cards
  • Items that have been worn, washed, or damaged after delivery

How to Initiate a Return

To start a return, email us at support@1707tm.store with your order number and reason for return. We will provide you with return instructions. Please do not send items back without first contacting us.

Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Refunds

Once we receive and inspect your return, we will notify you by email whether your refund has been approved. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us at support@1707tm.store within 7 days of delivery with photos of the item and your order number. We will arrange a replacement or full refund at no cost to you.

Exchanges

We do not offer direct exchanges. If you would like a different size or item, please return your original purchase and place a new order.

International Orders

For international returns, the customer is responsible for all return shipping costs and any customs/import duties. We recommend using a tracked shipping method as we cannot be held responsible for lost return packages.